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Test the devices for 2, 4, or 8 weeks first. Keep them if it works, or return them for a refund if it doesn't.
Purchase the devices outright — the typical CAPEX. The units are delivered to your site for daily usage — no trial period.
We confirm the order once payment is received in full.
We inform the vendor and request the fullfilment of your order.
The vendor contacts you for the delivery and onboarding date.
6–8 weeks after order confirmation, the vendor ships the units.
The vendor runs the onboarding on the agreed date(s).
Good for testing with a small team of up to 4 users on a single shift.
Test with up to 8 users, across 1 or 2 shifts, and compare results.
Test with 12+ users, in day- & night shifts, for a solid, full-scale evaluation.
We confirm the order once payment is received in full.
We inform the vendor and request the fullfilment of your order.
The vendor contacts you for the delivery and onboarding date.
±6 weeks after order confirmation, the vendor ships the units to your site.
Onboarding on Day-1. We advice adding the equipment to a machine insurance for the trial period.
Ryggo and the vendor stay in touch partway through, to see the progress and whether support is needed.
Tell us whether you want to keep the devices or send them back.
Ownership transfers or your refund is processed — how does this work?
Just tell the vendor and Ryggo you'd like to keep it. Ownership transfers automatically once that confirmation is received — no extra paperwork, no new order needed.
Send the devices back in good order, within the return window and you'll be refunded the percentage of the device cost depending on the chosen trial length.
Yes — provided the device is used by trained workers under normal use, as set out in the user manual. We'd also recommend adding the devices to your existing third-party machine insurance for the trial period.
Inform the vendor and Ryggo that you'd like to keep them (and / or order more, if needed). Device ownership transfers following this confirmation.
Contact support@ryggo.ai — we'll help you find out whether an extension is possible, and what it costs.
Always the vendor — they handle service, support, and warranty directly.
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